Ep. 54 | How Others Are Managing Their Inventory

In this episode, Nicole discusses results from her survey of 139 practices. She reviews each question, it’s results, and what she found interesting about the state of inventory in veterinary medicine.


  • 39% said they had both good and bad inventory days.
  • 38% said that things were going pretty well with inventory.
  • 15% said that their inventory is a slight mess
  • 5% said their inventory system was amazing
  • 3% stated that they don’t want to talk about it.
  • 49% reported using re-order points.
  • Nicole recommends using re-order points.
  • Re-order points are not a static process. They should be assessed over time and changed accordingly.
  • There was a wide range in how many hours per week that inventory was managed.
  • 44% of those surveyed do not have dedicated time for managing inventory.
  • The most common reason for not having dedicated time was short on staffing.
  • Even a small amount of dedicated time can help manage inventory.
  • 44% of people have learned how to manage inventory while they were doing it with little to no formal training.
  • If you never run out of inventory, then you may be overstocking some things.
  • You should be measuring your cost of goods.
  • 60% did not know what their cost of goods percentage was.


Hi, I’m Nicole Clausen and I started Veterinary Care Logistics with the dream of changing the way we manage inventory together.

With 14+ years of experience in the veterinary industry, I have worked in several positions from receptionist to operations manager for several different hospitals.

While no two practices are ever just alike, I noticed one common problem: a lack of inventory management and control.

If you are tasked with managing inventory, I understand first-hand the challenges you face.

When I first started managing inventory, I struggled with the same things that many of my client’s experience: a to-do list up my chin and a pretty persistent case of imposter syndrome. But jolting awake in the middle of the night, wondering if you remembered to order rabies vaccines is no way to live.

I knew something had to change.

Veterinary Care Logistics was born out of the demand by several industry leaders to utilize my inventory system as a model throughout the country. Whenever I tell people what I do, I usually get a puzzled reaction: “Why would you want to do that? I hate inventory!” Truthfully, I love the puzzles, the numbers, and the strategies of inventory. But what really sets my soul on fire is creating lightbulb moments.

New clients who often come to me tell me that they feel like they’re drowning or that they think they’re just not cut out for this. Then once we start working together, putting systems in place, there’s always, always an “ah-ha” moment.

And at that moment, a shift occurs. You know exactly what you need to do. Your confidence rises. And the confusion, overwhelm, worry all begin to melt away like a bad, backordered-rabies-vaccine dream.

These are the moments I live for.


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