Welcome back to The Inventory Nation Podcast and a special episode showcasing incredible changes Host Nicole Clausenâ€™s guest was able to implement after becoming a Veterinary Care Logistics Certified Veterinary Inventory Professional.
If youâ€™ve ever felt overwhelmed, isolated or at a loss for how to put the right systems in place, youâ€™re not alone. As youâ€™ll hear in this lively conversation, Shelly Chadwick has been there â€“ but since completing the CVIP course she has dramatically reduced inventory costs and headaches at her animal hospital (a place she especially loves for reasons that will become clear when you hear her amazing story).
Sheâ€™s sharing the many â€œahaâ€ moments, strategic tools and other valuable takeaways that enabled her to get on top of what can be a very stressful job. â€œAt the end of this course youâ€™re going to have the literal book on how to do everything inventory-wise,â€ says Shelly. â€œYouâ€™re going to have every single SOP! â€¦ and a huge binder that you need a mule team to pull, but it is 100% worth it!â€ Youâ€™ll learn the specific procedures and platforms that Shelly has found so helpful and what it is that makes Vet Care Logistics offerings such a huge gamechanger. Thereâ€™s a reason that whenever Nicole speaks at conferences, itâ€™s standing room only! Itâ€™s a fascinating topic with so many systems to explore. The results for veterinary practices are transformational â€“ and thatâ€™s exciting too!
Ready to get your systems streamlined? Interested in saving your practice money, wasted time and frustration? Click here to enroll in the Veterinary Care Logisticsâ€™ Certified Veterinary Inventory Professional program.
Or you might want to try out our Inventory 911 Toolkit, a step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.
â€œPretty much like so many people in vet med, from Day 1 I always felt that I connected with animals so much more than I connected with humans.â€ (Shelly)
â€œ(In inventory management) basically you get paid to go shopping with someone elseâ€™s credit card. You really try to find those deals and itâ€™s a game: What can I get, where can I get it and how can I get it cheaper?â€ (Shelly)
â€œIf Iâ€™m going to do the best for my hospital, I need to be able to answer my own questions or find where I can get information to find them.â€ (Shelly)
â€œYour lead time plays a huge part in whether youâ€™re going to run out or not and being able to have those tools in your toolbox is amazing. Itâ€™s priceless to have for your practice!â€ (Shelly)
â€œTaking the CVIP course allowed me to (dramatically reduce costs). Iâ€™ll say upfront that there is nothing else in the world that would have made it happen without this course and (Nicole).â€ (Shelly)Â
â€œWith an online pharmacy my clients arenâ€™t limited to what they can purchase and my doctors arenâ€™t limited in what they can prescribe. So that indirect cost of me ordering it, putting it on the shelf, destocking it once itâ€™s expired, everything else â€“ thatâ€™s all gone. Thatâ€™s a huge savings right there!â€ (Shelly)
â€œOrdering before on a good week would take three hours to go through and check everything. Now I can go in, I pull my tags, I check it off here and visually check here. I can get all my orders in and POs done by noon on Monday. And that leaves me free to clean up those categories â€¦ and really get into the flesh of the inventory system.â€ (Shelly)Â
â€œIf you take over inventory management today, then get on VISN tomorrow â€¦ to find out whatâ€™s going on in the inventory world.â€ (Shelly)
â€œWhen I first started I was in my little inventory cocoon â€¦ and the first thing I did when I started Vet Logic was make a Facebook group (VISN) because I didnâ€™t want anyone else to feel alone.â€ (Nicole)
â€œ(Inventory management) can be overwhelming so youâ€™ve got to remember: You canâ€™t move mountains in a day!â€ (Shelly)
â€œInvest in your inventory staff. One of the biggest expenses that your hospital has is payroll and inventory. And that inventory button â€“ right there you can save so much money!â€ (Shelly)
â€œSupport your inventory staff. Help them and encourage your staff to help them as well.â€ (Shelly)
â€œMy dream is to have an inventory systems conference where all we do is learn about operations and inventory!â€ (Nicole)
Shelly has been working in the Veterinary Industry for over two decades and for the past 15 years has been performing the inventory management function. Over recent years she has worked at Winslow Animal Hospital in a number of roles, including as Orthopedic Surgical Nurse, Pharmacy Technician and in the role of Inventory and Equipment Coordinator. Shelly is a CVT (Certified Veterinary Technician), VDT (Veterinary Dental Technician), has a Certificate of Small Animal Pain Management from the University of Tennessee, and most recently a CVIP (Certified Veterinary Inventory Professional) certification. She has been married for 23 years to Christopher, who is a Chemical Analytical Technology Supervisor. Their little family consists of horses, cats, dogs and parrots. In their free time, Shelly and Chris love to go camping, hang out at the farm and spend time with her dad at the airport.
Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital.