What would your practice look like if inventory was under control, planned, and efficient? In this episode, Brynne and Nicole discuss the cost of managing inventory poorly, common problems that practices face with inventory, and some tips for how to get on track with inventory so that your practice can have what it needs without tying up resources and wasting money.
I completed my BSc (Biology) at University of Prince Edward Island, and then attended the Animal Health Technology program at the Nova Scotia Agricultural College. Upon passing the VTNE, I packed my bags in 1998 and moved to the West Coast, settling down just outside of Vancouver, British Columbia. I was an RVT in a small animal practice with a focus on canine reproduction, and learned so much about vet medicine, client education, inventory management, and helping to keep a practice successful. After over 4 years in practice, an opportunity came to be a Territory Manager for Petplan Pet Health Insurance. I was with them for 6 years, when I was then presented with the chance to join Novartis Animal Health. There my role was Companion Animal Territory Manager and I sold their entire companion animal portfolio for 6 years, continuing on in the role for another 2 years after Novartis was purchased by Elanco Animal Health. A few years ago, I’d grown tired of the “hustle” of sales, and left my position with Elanco. I was fortunate to have strong relationships with people in the industry side of things, and put the word out that I was looking for a new place to call home. A couple of weeks later, I got phone call from the General Manager of Associated Veterinary Purchasing, asking if I’d be interested in joining their Veterinarian owned buying group, distributing to the clinics in our province everything they need for supplies, pharmaceuticals and pet food. They had never hired an RVT before, and it was a role that was being created for me, so I was excited to join their management team as a Customer Service Manager. My role for the past few years has been one of partnership, support, and assisting with business development for our member clinics. I am the liason between our clinics and AVP, and I love being able to support clinics in doing what they do best. It was clear that there was a big gap around knowledge and training with respect to inventory management, and I’ve been lucky to work with hundreds of clinics helping them to streamline and manage their inventory, so that this vital piece of the puzzle goes smoothly and efficiently!