In this episode of the Inventory Nation Podcast, Jennifer Potts, RVT joins us to talk about her path into veterinary medicine and her role managing inventory in her practice. She not only discusses her challenges with the inventory system when taking on the role of Hospital Manager but also goes into some detail about the process she uses today. Jennifer also talks about what she wishes she’d known sooner as well as a few pieces of advice for anybody trying to manage inventory.
In addition, the importance of the business culture and the path to repairing the culture at Chimney Hills is also highlighted.
Jennifer is the Hospital Manager at Chimney Hills Animal Hospital in Tulsa, OK, and has been managing the practice for almost 8 years. She originally came from a background in Emergency Medicine and has been in the veterinary field since 2003, and an RVT since 2010. Jennifer is currently working towards her CVPM, with a goal to test in November of 2021. She has a passion for all things culture-related and believes in making sure you have an effective management team and a culture that the employees want to work and thrive in only helps the hospital on a holistic level.
Regarding inventory, she didn’t have much experience with inventory before starting with her current hospital. It was Jennifer’s first (and only) project when she took over the management of the hospital. She started from ground zero having to do full inventory counts, and set up maxes and minimums, and then setting up everything to pull properly in her management system and keep up with the physical inventory. Jennifer has grown to love inventory over the years, as she feels like it is a place where she can make a big difference in the hospital. Jennifer is also a self-proclaimed number and spreadsheet nerd, so it also plays into that for her as well.